Amazon reviews

3.5

60% would recommend to a friend

(209,853 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Jun 10, 2015

Think twice before you accept the job offer

Anonymous employee
Recommend
Business Outlook

Pros

it is a job and you get paycheck. Pay is OK you can find some great people

Cons

1. a lot of office politics: I didn't expect this before I joined the company as I thought that for fast-moving company, people seldom had time to play politics and they should be busy with work. However, I was proved totally wrong. You can't imagine how many office politics there are. 2. favoritism: Performance review is not based on your accomplishments and contribution. Instead, they are purely your manager's personal favoritism. It is understandable that whether your boss likes you or not will impact the review, however, most companies will have at least some quantifiable metrics for review. This is not how it works at Amazon though. There is no single quantifiable measurement. The management team can totally distort facts and make up things. 3. Job level is the only thing that can determine if you will get response or respect: If you join the company, you can expect that those people whose job levels are senior to you (I am not talking about your manager or manager's manager etc..) will command you, disregard your opinion, criticism you just because they don't like you, and take the credit for all your work. There is NO respect at all. Most ridiculously, the job level has nothing to do with the person's degree, working experience, professional capability, contribution, and personal attribute. I have seen many people with little or no capabilities / experiences hold high level job while other people with Ivy league PhD. degree, multiple years' working experience, many years' market-desirable working experience and skills have relatively low level. 4. high turn over rate: about 67% people are with the team for less than 1 year; in my team, 8 people left in the past 9month (we have 18 people in total). Sadly, these people are those good people who are smart and friendly. They are the guys that really did the work. 5. double standard: Don't believe in the leadership principals. The company doesn't really act on those principals.

4.0
Feb 11, 2015
Recommend
Business Outlook

Pros

Amazon is doing amazing things in so many areas: media, cloud, fulfillment, hardware, grocery, Fire/Kindle. The stock growth over time is great bonus too.

Cons

Having multiple managers in a short period of time combined with moving between teams, resets the upward mobility opportunities. From 3 counts of personal experience (plus colleagues), management failed to take major life changing moments (i.e., birth or a death in the family) into account when allowing for time to celebrate or grieve. Meaning they didn't have a backup plan to cover for employee that was on a leave of absence. So instead of covering, they asked new parent or grieving employee to continue to perform at high level immediately following life changing experiences.

1.0
Nov 23, 2014
Recommend
Business Outlook

Pros

Amazon will make stronger, tougher and more calloused in your professional life. If you can make it at Amazon, you can make it most other places.

Cons

Amazon is an awful place to work if you are not a good cultural fit. By cultural fit, you must be willing to back stab, be dishonest, work extraordinary hours and give up much of your personal life to this tribute to Jeff's sizable ego. Amazon used to be a great, cutting edge retail giant. Now, with one misstep after the next, the retail juggernaut is stumbling. Amazon is an incredibly siloed and disorganized company. It's not uncommon for three or for teams to be working on the same project and not know about the other teams until your work gets scrapped or even worse, you're told three quarters of the way that you need to now collaborate with other people. This is very common and a large reason amazon can't launch quality devices. Governance is unheard of at Amazon, and is a major contributor to the "slap on some duct tape and move on" mentality of the company. Amazon's internal systems are a joke...they are homegrown and piss-poor in quality. I was stunned when I started with amazon 4 years ago how behind the times Amazon is internally, In the same vein, amazon's annual review process is practically archaic and a bit heavy-handed. They force every manager to stack rank their people and force them in to a bell curve. People are ranked equally on individual work and feedback from peers. This leads to people torpedoing each other through anonymous feedback in an effort to stay on top. If you happen to fall in to the bottom of the bell curve, you are managed out of the company. I have been forced to do this, because we have to hit a distribution across the bell curve. I fought it, because it was the right thing to do. Compensation is then determined by how a person ranks against everyone else. This is the same annual review process that Microsoft made national news last year for abandoning because it was archaic, reduced overall moral, and made talent development and retention difficult. No one wants to work with the sword of Damocles constantly hanging over them. Compensation is another reason amazon is a joke. Much of your comp is tied up in restricted stock units RSU's that vest over several years. I was awarded 100 shares last review cycle 2014. I am not able to realize this for two years, because it doesn't start vesting until 2016. My RSU award was based on stock prices at the time ($360), but since stock tanked with yet another quarter of abysmal financials my award is worth much less. In fact, with this latest nosedive, I lost 17k this year in comp. Jeff loves to talk about how he doesn't pay attention to stock prices; he is focused on the long-term vision. That song and dance routine only works for so long with investors and employees. I care about stock prices, 1/3 of my comp is tied to the mercurial rise and fall of amazon stock. Overall, amazon is a supremely disjointed, disorganized corporate version of the hunger games. Please,think about this before you sign on...what is your integrity worth to you?

Viewing 475 - 477 of 209,853 Reviews

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