Amazon Operations and Support Specialist reviews

4.0

37% would recommend to a friend

(21 total reviews)
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Andrew Jassy

37% approve of CEO

42% positive business outlook

Support and Operations Specialist employees have rated Amazon with 4.0 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Support and Operations Specialist professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support and Operations Specialist professionals compared to other employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

21 reviews
3.0
Feb 20, 2026
Recommend
Business Outlook

Pros

If you make a mistake, you can admit it and find a solution without being afraid you'll get fired. Good insurance and long paid parental leave.

Cons

The culture is move up or move out. Medical insurance deductions go up every year, and if you get a good review, your raise will likely barely cover the insurance deductions. I have only gotten good yearly reviews, and my take home pay has gone down.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 250,622 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.