Amdocs reviews

3.7

67% would recommend to a friend

(13,159 total reviews)

Shimie Hortig

63% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

13K reviews
1.0
Mar 16, 2014

Bad Managers

Recommend
Business Outlook

Pros

Amdocs is good company as this is world leader in telcom billing. Working here, if lucky and get good exposure then it's a learning for you and specially if you are capable to make yourself free from the 95% garbage work (no learning/monotonous repetitive work not giving any broad picture) which happens to be a lot here. Onsite opportunities with conditions:- it depends on ur luck to get the onsite opportuniy some get in 1 year some don't get in 10 years even following dedicatedly.

Cons

1. very bad management. 2. very poor indian style planning. the management includes weekends in their plan in all projects. 3. Even though you will propose managers that I would work 3 hours extra per day, 5 Days please make my weeked free. they simply reject as due to poor indian management brain. They are very greedy and always want more, doesn't matter how much you give them. As a result resource in project goes 1 hrs in lunch .5 hrs in Tea, 1 hours in pantry and 10 minutes walk from the 12 hr they report too. That's mandatory as anyway even you seriously work and give more in weekdays they are going to ask you to work in weekends without a single penny extra. 4. mangers don't have to work excpet chasing and calling employees day night. 5. very poor apprisal system. technically strong and weak people get same salary hike as a result every year technically strong people leave. 6. lot of buttering and favorism.

1.0
Mar 3, 2014
Recommend
Business Outlook

Pros

There are no pros that I can think of.

Cons

AT&T turned over our jobs to Amdocs. After the first year, layoffs began. Every few months, there were more layoffs. In order to get everything done, mandatory overtime was imposed. Later, mandatory overtime was increased. Finally, a certain benefit promised to all newly acquired Amdocs employees was completely taken away. It was a very difficult time for all of us involved.

2.0
Nov 25, 2013

Excellent people, horrible management

Anonymous employee
Recommend
Business Outlook

Pros

Coworkers that are willing to work themselves to death to deliver, extremely knowledgeable and helpful. Decent salary and benefits

Cons

Helpful coworkers do not extend to management or HR. No work/life balance. No growth plans. yearly reviews turn into high school popularity contest if you're even lucky. Most times promotion will depend on your last name.

Viewing 187 - 189 of 13,159 Reviews

Glassdoor has 14,264 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.