American Express reviews

4.1

82% would recommend to a friend

(18,641 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Dec 1, 2016
Recommend
Business Outlook

Pros

Global company with a lot of perks, good pay, good benefits, great people

Cons

I got laid off after hitting 150% of my quote, ranked #10 in the US out of 90 reps, generating $36MM in revenue for the company a week before thanksgiving 2015. Since then they have asked me to interview for an OPEN Consultant role, which the hiring manager had already made a decision to bring on a friend of his top performer, get this only lasted a year because they all have left to Capital One even the hiring manager. Then they call me to interview for a rare opening in GCP expansion the hiring manager says that I was the first person she thought about for the role so I interviewed. During the face to face with the hiring manager I presented my 30/60/90 day plan and all she said was you know you about the role, what do you want to talk about? I was like what?? I had been working at a company for about 3 months at the time so I let her know my previous history with AMEX. I found out to my complete shock they hired someone else with no experience. Never heard why or feedback. Now they call me for that OPEN role AGAIN. The hiring manager pretty much said why didn't I get the GCP role, I said I don't know I explained what happened, he then said he had 4 great candidates and wished me luck. Talk about being jinxed. I wouldn't recommend my worst enemy to work here. Good riddance.

2.0
Aug 13, 2016
Recommend
Business Outlook

Pros

The pay and benefits is the only good thing. You will have a hard time finding someone who will match what American Express pays you.

Cons

They've taken the human out of the job. I feel like they use to value their ccp's so much more then they do now.

Viewing 298 - 300 of 18,641 Reviews

Glassdoor has 21,999 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.