Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,644 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Aug 19, 2024

      Depending On Your Leader Can Make or Break

      Lifestyle and travel consultant
      Recommend
      Business Outlook

      Pros

      Remote or hybrid options depending on what they’re hiring for. They speak on inclusion and have several programs to showcase this

      Cons

      Low pay Their metrics used to compensate you is not balanced. Depending on who your direct leader is, it can be challenging.

      1.0
      Aug 9, 2024

      Extremely poor leadership

      Customer care professional
      Recommend
      Business Outlook

      Pros

      The paycheck will not bounce.

      Cons

      Poor leadership from entry-level to executive. Leaders providing coaching for CCPs on the subject of empathy when they themselves do not have any empathy.

      Viewing 355 - 357 of 18,644 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.