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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,650 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Reviews by job title

      19K reviews
      5.0
      Jul 22, 2022

      Great company, culture, and work experience

      Director information security
      Recommend
      Business Outlook

      Pros

      Amex is a great place to gain experience in many areas, especially payments. There are many opportunities for growth if you want to move throughout the company.

      Cons

      The cons at Amex is they have a rigid process for promotion, so you can get 'stuck' in the role you start in for many years if you're not willing to move horizontally throughout the company. Being a bank, they are more financially focused than innovation focused, even though they talk about being interested in technology advancement.

      1.0
      May 10, 2022

      Look Elsewhere

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      The work isn't challenging at all (if that's your thing - wasn't for me). The hours were pretty minimal. The brand is respected when searching for other roles.

      Cons

      The pay is below competitive for the market. The environment is highly political. Nobody does any real work, every role is basically a secretary role for the person above you. You're not empowered to make any decisions. The company is very poorly managed. Market share continues to shrink and nobody in management has the guts to take a stand or try to grow the company. Just look at the executive talent, clearly B or C talent compared to the rest of the industry. The company is basically a zombie company.

      3.0
      Mar 3, 2022

      Beware the Golden Shackles

      Manager
      Recommend
      Business Outlook

      Pros

      Benefits People Work from home Above average bonuses Work-life balance

      Cons

      Leadership Salary Attrition Siloed organizations Moves incredibly slow Much more

      Viewing 394 - 396 of 18,650 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 22,009 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.