American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 29, 2026

good place to work at

Anonymous employee
Recommend
Business Outlook

Pros

work life balance, several benefits

Cons

potentially lower pay compared to industry peers

4.0
Jan 28, 2026

Good pay

Recommend
Business Outlook

Pros

Extremely good pay and benefits

Cons

Micromanagers will get compliances for their system issues. back to back calls

Viewing 403 - 405 of 18,648 Reviews

Glassdoor has 22,006 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.