American Express reviews

4.1

82% would recommend to a friend

(18,650 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Sep 15, 2020
Recommend
Business Outlook

Pros

Salary. You will prepare harder to get out of this company.

Cons

I literally have nightmares of my manager calling me. Talking about work life balance, you can forget about the life part. Not even a pinch of respect for employees. Literally counts the hours of the work and asks about what i did in remaining time. Please don't apply to this company no matter how much salary they offer you.

1.0
Jun 13, 2020
Recommend
Business Outlook

Pros

Generally touts good work life balance and this is overall the case, however can vary by direct manager. Decent cafeteria.

Cons

Politics and optics are key to success here, rather than actually making substantive impact. Slow moving and lots of red tape making the experience untransparent and frustrating at times. People feel uncomfortable giving feedback because the culture isn't set up for it, resulting in a lot of passive aggressive comments and gossiping in the workplace that get cycled back to you.

1.0
May 11, 2020

Worst employment experience

Recommend
Business Outlook

Pros

Gives you a good hike when you join

Cons

No process at all in the company, you call HR they are not aware about the policies, payroll people are less knowledgable( had to struggle for 4 months to consider my previous employment tax ), perks are not same city-wise Gurgaon has more perks but Bangalore facility is just for the sake. No management is proper here, no escalation matrix. you have to give full time in office and then you will have late-night calls from 9 to 12 (might even extend), the manager will try to extract the maximum out of you (will make you work in multiple projects)

Viewing 412 - 414 of 18,650 Reviews

Glassdoor has 22,009 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.