American Express reviews

4.1

82% would recommend to a friend

(18,653 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 23, 2026
Recommend
Business Outlook

Pros

Strong work/life balance and collaborative environment. Recognized for supportive colleagues and established corporate culture. Good benefits and incentive structures.

Cons

Perceived as more traditional and slower in change management compared to other companies. Career advancement is challenging in some cases. Work-life balance is fading in some roles.

4.0
Jan 23, 2026
Recommend
Business Outlook

Pros

Focus on work life balance Competitive salaries Interesting work

Cons

Compulsory WFO 3 days a week Bureaucracy Slow promotions

4.0
Jan 22, 2026

Amex

Recommend
Business Outlook

Pros

Good WLB but no innovative work

Cons

Hard to switch later in the career

Viewing 433 - 435 of 18,653 Reviews

Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.