Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,660 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,660 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Jul 7, 2016

      Fraud

      Fraud analyst
      Recommend
      Business Outlook

      Pros

      Pay is great. Bathrooms always clean.

      Cons

      Health insurance is not very good. Laid off entire fraud department and outsourced to India.

      2.0
      Jul 3, 2016

      Highly political

      Manager - risk management
      Recommend
      Business Outlook

      Pros

      Base salary is competitive, hours are reasonable, good vacation and benefits package

      Cons

      Collaboration between teams is rare, the entire organization is extremely political, all of middle and upper management follow orders blindly from senior leaders. Unbelievable number of useless meetings.

      1.0
      Jul 1, 2016

      Not what it used to be

      Manager
      Recommend
      Business Outlook

      Pros

      Good work life balance and flexible working arrangement and schedule. Company consistently cares about employee family life and presents opportunities to ensure that family is first.

      Cons

      Some in management are woefully under qualified to lead people. When I started we had a leader that inspired the the team. She moved on to better opportunities and it was clear that her replacement didn't have the knowledge, leadership skills, or experience to command a team that size. After the new leader came in, she created an inefficient hostile environment and a mass exodus of good talent occurred on our team including myself. The new leader consistently garnered bad reviews from her employees on the pulse survey and at times was standoffish and unapproachable and seemed overwhelmed.

      Viewing 472 - 474 of 18,660 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 22,019 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.