American Express reviews

4.1

82% would recommend to a friend

(18,669 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jun 1, 2015

AWESOME JOB

Recommend
Business Outlook

Pros

Great pay, work from comfort of my home, no boss or micromanagement, excellent benefits, friendly staff, self paced work.

Cons

sometimes it can be hard to get help when you need it working from home because everything is on IM so training is tough but once you graduate you are on your way

1.0
May 27, 2015

Horrible

Recommend
Business Outlook

Pros

It's a job and that's how you are treated

Cons

Severe depression resulted from the stress of this job

2.0
May 27, 2015
Recommend
Business Outlook

Pros

Decent health insurance without waiting period, on-site nurse practitioner, gym and cafeteria.

Cons

Pay is below average, pay raises are minimal; performance review system doesn't allow room for multiple high performers in one department (bell curve and ratings from only 1-3); jobs are continuously being offshored and/or outsourced; tenured employees are not valued; knowledge and experience aren't valued; no opportunities for true promotions; leadership is clueless about what is going on in the forefront and/or are ignoring it.

Viewing 496 - 498 of 18,669 Reviews

Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.