American Express reviews

4.1

82% would recommend to a friend

(18,674 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Mar 6, 2013

Used to be a nice place to work

Recommend
Business Outlook

Pros

Nice culture and very nice people work there

Cons

Senior leadership is having a mid life crisis and they are trying to transform the company into google or apple, but without changing the organization accordingly

1.0
Feb 6, 2013
Recommend
Business Outlook

Pros

It has been a great company to work for great work life balance

Cons

too many rif's (reduction in force) and reorgs leadership hire / fire and review you based on perception, not what you can do.

1.0
Jan 25, 2013

Toxic No Job security and statistic driven, employees walk out in droves

Anonymous employee
Recommend
Business Outlook

Pros

I have no good feedback for this company. It used to be a good company but not anymore. Jobs are being removed in Australia and taken overseas. No job security and managers are statistic focused. Very demoralising company to work for

Cons

So many negatives for this company. Surveys that was being filled up by customers about the company is used as basis of the performance of the employees. I bet you customers did not know that. It's a miserable company that don't pay the right wages. They wanted freebies from their employees

Viewing 523 - 525 of 18,674 Reviews

Glassdoor has 22,036 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.