American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 2, 2026

Poor senior management leading to constant layoffs

Anonymous employee
Recommend
Business Outlook

Pros

Only existed prior to 2022

Cons

Terrible senior management managed by a foreigner. Extremely toxic culture. Unless good at office politics or affairs, this place is not for all.

Viewing 130 - 132 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.