American Express reviews

4.1

82% would recommend to a friend

(18,652 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,652 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 7, 2011
Recommend
Business Outlook

Pros

Lots of disparate yet related businesses, willing to make big bets (such as currently on mobile & alternative payments through Enterprise Growth), great communication from senior AXP management, good work/life balance (most of the time).

Cons

Some business units (such as Global Business Travel) are virtually unknown to the core BUs, which makes it harder when trying to move (especially when going for a band-level promotion at the same time). Ratings/bonus/promotion can be very political despite a seemingly level playing field and calibration sessions. However, I've only been in GBT and hear that there are much more opportunities for advancement in other BUs.

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Glassdoor has 22,011 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.