American Express reviews

4.1

82% would recommend to a friend

(18,650 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Oct 13, 2011

Overall an OK experience

Anonymous employee
Recommend
Business Outlook

Pros

Great Work/Life balance and good vacation time. Great people to work with.

Cons

Very Political at American Express. If you're not part of the "it" crew you will be given up for promotions no matter how well your perform.

3.0
Oct 12, 2011
Recommend
Business Outlook

Pros

A promising career that starts off great and offers quick advancement and pay; was promoted in less than a month.

Cons

Job would get highly stressful with high call volume, often left unsupervised and understaffed. Managers offered little advice on how to handle certain impossible situations.

5.0
Oct 12, 2011
Recommend
Business Outlook

Pros

The company (American Express) has much less drama than many others I hear about, sane reasonable people, work-life balance (aka 40-50 hours a week depending on job, and typically more towards 40).

Cons

Like any big company, change is slow. I also think there should be more investment in infrastructure (from both technical and people).

Viewing 18199 - 18201 of 18,650 Reviews

Glassdoor has 22,009 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.