American Express reviews

4.1

82% would recommend to a friend

(18,646 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,646 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 15, 2011
Recommend
Business Outlook

Pros

People customer focus leadership in the commercial card space

Cons

slow to react to market changes. competition insufficient growth to allow for satisfactory career growth in some markets

2.0
Jun 15, 2011
Recommend
Business Outlook

Pros

Excellent brand and company values, good base salary and benefits if you can find them. Keep smiling and you will be fine.

Cons

Aggressive brutal and selfish senior management, if your face fits your ok - either that or if you keep nodding and don't have an opinion unless its the right opinion you will also be fine. All depends upon which business line you join. Everyman for themselves with lots of corporate ladder climbers all saying the right thing to the right person. Such a large organisation slow to deliver on plans or make any changes.

Viewing 18229 - 18231 of 18,646 Reviews

Glassdoor has 22,004 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.