American Express reviews

4.1

81% would recommend to a friend

(18,630 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,630 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 20, 2026
Recommend
Business Outlook

Pros

Good base pay combined with commission pay if you meet your minimum goals, benefits and other perks are great.

Cons

Expect favoritism and uncomfortable office politics, if you are struggling no one will help you.

5.0
Mar 20, 2026

Truly a Great Place to Work!

Recommend
Business Outlook

Pros

Supportive Internal Mobility, Access to Leadership if you apply yourself, Meritocracy

Cons

Standard banking legal and compliance restrictions,

Viewing 247 - 249 of 18,630 Reviews

Glassdoor has 21,988 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.