Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (564) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (178) , Financial Analyst (155)

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

São Paulo , Uberlândia , Rio de Janeiro , Belo Horizonte , Curitiba , Nova Viçosa , Salvador , Feira de Santana , Tijucas do Sul , Nova Iguaçu , Maricá , Porto Alegre , Massapê , Fortaleza , Cruzeiro do Sul , Belém , São José do Rio Preto , Poá , Campina Grande , Campinas , Recife , Eunápolis , Rolim de Moura

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American Express

American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,632 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews

4.0

Mar 18, 2026

Good

Senior customer service representative

Recommend

Business Outlook

Pros

Good salary, salary on time, free food, both side cab

Cons

Night shift, unnecessary pressure, no HR department - ur manager has all the power of HR

5.0

Mar 17, 2026

Good company

Credit analyst

Recommend

Business Outlook

Pros

Good work life balance Good benefits

Cons

Career progression can be slow

3.0

Mar 17, 2026

Na

Inside sales/retension

Recommend

Business Outlook

Pros

It is good company to work for

Cons

Management is bad, it can be improved

Viewing 256 - 258 of 18,632 Reviews

Jobs at American Express

Customer Experience Concierge Centurion Lounge - MIA

Member Concierge Professional- Centurion New York

Executive Assistant - Enterprise Data & AI

Staff AI Engineering - Agentic AI

Associate - Digital Product Management

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American Express reviews

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Reviews by job title

Good

Good company

Na

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