American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jan 28, 2022
Recommend
Business Outlook

Pros

Great pay. Company pays just above everyone else.

Cons

The company has horrible and stressful policies that are unnecessarily complex. They overload their employees with information and force a competitive environment by making everything even simple things “awarded” to employees based off of performance.

1.0
Jan 20, 2022
Recommend
Business Outlook

Pros

There really aren't any pros to working in this position it's a typical call center Customer Service position with that being said if you work on campus you may have a better experience.

Cons

1. No time to breath in between calls 2. Unrealistic expectations 3. Political to the point they try to manage the way you speak instead of encouraging real diversity.

Viewing 265 - 267 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.