Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

76% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Oct 2, 2023
Recommend
Business Outlook

Pros

Set schedule with great coworkers

Cons

I worked there and it was the worst job ever in regards to management. You could work required overtime and be a top producer and be walked out the door the next day. This company doesn’t care about the employees or their costumers. As a QA Inspector, in the cell works division, I can’t tell you how many phones were shipped out that I flagged as damaged, didn’t work, etc. But…. because it was all about the numbers, so many of house phones were stamped by the supervisor’s (using the inspection stamp of a QAI who wasn’t there) upon which they would then send phones to be shipped out. There were numerous customers that had multiple phones sent to them, waiting to receive one that actually worked. As for the QAI whose stamp was used to pass the damaged phone through…. they’d eventually get written up for approving an each damaged or non-working phone. Management didn’t bother to listen or check time cards, when the employee insisted they didn’t work that day/night. To Assurant Solutions and their C-Works division, I say good riddance. York, PA

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Assurant Response
2y
Thank you for your review - we have shared your comments across our internal teams.
1.0
Mar 8, 2023
Recommend
Business Outlook

Pros

Nothing at all. This company would rather fire an entire division than try and push through. All about the money and not the people at all. Don't bend over backwards for any company

Cons

-First off I will say the HR response to everyone leaving a bad review from our lost division talks about severance and everything else to save face. They only paid out 3 months pay because of the WARN Act from the Department of Labor and not out of the goodness of their heart. The severance was 1 month pay because it was in their employee handbook that we signed and was binding and not out of the goodness of their heart. Their other "services" were baseline, poor, and laughable. These people more or less told you how to fill out an application and nothing more. Barely anyone at all was relocated within the company and I know that as fact. -Former DM threatened us to not talk about pay during our company training. I reported this long before we were fired and Assurant gave no response. -Leaked documents on Reddit showed T-Mobile and Assurant's partnership was strengthened after firing 1000+ of us and you can go look that up. -Upper management couldn't read tech notes so they told us to simplify it even more and these were the people in charge of running a tech division

2.0
Mar 11, 2022

Do not recommend

Anonymous employee
Recommend
Business Outlook

Pros

-Positive response to the pandemic -Fair benefits -Good opportunities to move around internally (after 1 year)

Cons

-Would not get rid of toxic managers, even after several HR complaints from multiple people -Rude and borderline abusive manager -Pressure to work overtime and unrealistic expectations from management -Micromanaging uppermanagement -No work life balance, some managers work 60 hour+ per week -Low pay compared to other companies -Very hard to get promoted -As low as 1% raise -Racist upper management -Very low work morale

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Assurant Response
4y
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed our comprehensive benefits and growth opportunities during your time here. We have also shared your comments with our internal teams as we continuously work to improve our employee experience.
Viewing 40 - 42 of 3,069 Reviews

Glassdoor has 3,704 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.