Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , SSR Business Processing Specialist (24) , Software Engineer (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good Benefits but not much else at this company." ((in 357 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 176 reviews)); "Work from home is great!" ((in 146 reviews)); "A good work/life balance is respected." ((in 84 reviews)); "Great culture and values." ((in 81 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 189 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 169 reviews)); "Poor Training Pay Accountability Managers are always in meetings" ((in 80 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 53 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 52 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Barueri , Santo André , São Paulo , Rio de Janeiro

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Assurant

Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

76% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,069 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Jun 5, 2025

Senior Processing Specialist

Senior processing specialist

Recommend

Business Outlook

Pros

Safe and comfortable work environment.

Cons

There was no work-family balance.

5.0

Jun 4, 2025

employee

Associate

Recommend

Business Outlook

Pros

employee employee employee employee employee

Cons

downsides downsides downsides downsides downsides

1.0

Jun 3, 2025

Horrible and stressful

Debt collector

Recommend

Business Outlook

Pros

Its a job that's it

Cons

Training is horribly rushed. Management talk down to you like your a child or dog. With undertones of firing you for calling in sick. They force people to work when sick. Ultra insulating pay at $17 per hr.

Assurant Response

10mo

Thank you for your comments - we have made sure to share them across our internal teams to help us continue to improve upon our employee experience.

Viewing 136 - 138 of 3,069 Reviews

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