Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Great benefits and progressive when it comes to ways to support their employees outside of the actual work." ((in 352 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 188 reviews)); "Work from home is great!" ((in 145 reviews)); "A good work/life balance is respected." ((in 81 reviews)); "Great culture and values." ((in 74 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 188 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 168 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 58 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 50 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 45 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Barueri , Santo André , São Paulo , Rio de Janeiro

Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jun 16, 2021

Twilight Zone

Digital product owner

Recommend

Business Outlook

Pros

Great benefits Can’t think of anything else

Cons

1. Adversarial & toxic environment 2. Poor work/ life balance 3. Poorly implemented SAFe & scrum practices 5. Poor planning If you want to be a member of a scrum team that meets 2 hrs per week for a 15 page team working agreement, then Assurant is the place for you. If you want to be a member of a scrum team that’s micro-managed, Assurant is is the place for you. Self-forming scrum teams are a myth. If you want to be a member of a scrum team that disrespected by the leadership team, then Assurant is the place for ya. Scrum Masters refuse to accept they are servant leaders NOT dev managers. Finally, if you want to be a member of a scrum team that really doesn’t adhere to the scrum methodology, then Assurant is the place for you.

Assurant Response

5y

We appreciate your feedback. Assurant is always striving to continue improving our practices to ensure we remain a great place to work. We have shared your comments internally.

3.0

Apr 28, 2021

Great work life balance

Anonymous employee

Recommend

Business Outlook

Pros

Great work-life balance and benefits. My supervisor was great too. Expectations are easy to meet. Most people are great to work with and very professional. Very supportive culture.

Cons

CEO and many other sr execs are woke and seem to have more concern for political correctness than profits - the CEO has said as much on conference calls. My office had a lot of opinionated liberals - conservatives and moderates kept quiet as they felt their views didn't fit. Infighting among teams. Some of the teams are not accountable for their own deadlines that they set. Very disorganized culture from HR (no onboarding) to finance errors(lost money) etc. Company is need of restructuring.

Assurant Response

5y

Thank you for providing us with your feedback. We do strive to create a wonderful work/life balance and have many benefits that support our efforts. We appreciate your comments and have shared them internally.

2.0

Apr 28, 2021

A great place to hide

Director

Recommend

Business Outlook

Pros

Above standard 401k match, pockets of ambitious, motivated people

Cons

On one half the company, middle / upper management is biding their time to collect pensions and not incentivized to deliver/change. Risk aversion and territoriality makes it difficult to improve processes and launch new offerings. On the other half of the company, business segments are fragmented and don't communicate with each other. Real world example: A business segment will hear an idea being implemented in another business segment, take that idea and rush an offering to market to claim credit but without fully understanding the problem, impact, or solution.

Assurant Response

5y

We appreciate your feedback and thank you for your years of service. Assurant is always striving to continue improving our practices to ensure we remain a great place to work. We have shared your comments internally.

Viewing 169 - 171 of 3,069 Reviews

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Ratings by demographic groups

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Twilight Zone

Great work life balance

A great place to hide

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