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      Assurant

      Engaged Employer

      Assurant reviews

      3.5

      62% would recommend to a friend

      (3,069 total reviews)

      Keith Demmings

      77% approve of CEO

      58% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      May 5, 2020

      Deflated wages

      Analyst
      Recommend
      Business Outlook

      Pros

      Good people overall, company has integrity at a national level.

      Cons

      Deflated wages and pay and promotion not based on performance so much as based on favorites.

      avatar
      Assurant Response
      6y
      We appreciate your comments and have shared them internally. We encourage you to work with your manager on how you can partner to develop in your role.
      2.0
      May 23, 2019

      Perfect - at first

      Customer service agent
      Recommend
      Business Outlook

      Pros

      Relatively extensive training initially Meet some really lovely people (a diverse lot as call centre job) Got christmas bonus of £320 despite only working there for 4/5 months as well as £25 company gift card Good health/shopping benefits Overall company are a good company to work for SOME managers caring, thoughtful and genuinely care Floorwalkers after training ends so you aren't completely left in the dark

      Cons

      Micromanagement from 'QA' and complete dismissal of agents being human Being interrogated if taken too long on the bathroom and had too much 'personal time' Quick to be disciplined for not hitting 'targets' failing calls and/or customer complaints but NEVER recieving praise for positive customer calls (eg one customer praised my service but manager wasnt available to take call, promised to call back customer and never did. Where as if it was a complaint would have been called back within 24 hours) A lot of favouritism and claims to be 'team work' but if you're buddy buddy with the right managers can wander off the phones for hours at a time where the rest of the floor are asked to 'pull' together and do over time as we are struggling Unsociable hours sometimes

      5.0
      Apr 29, 2019

      great balance

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      work from home, balance life

      Cons

      low salary, low salary, low salary

      Viewing 178 - 180 of 3,069 Reviews
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      ReviewsAssurant reviews

      Glassdoor has 3,706 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.