Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good Benefits but not much else at this company." ((in 351 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 182 reviews)); "Working at Assurant is great, you are able to work from home" ((in 149 reviews)); "A good work/life balance is respected." ((in 97 reviews)); "Great culture and values." ((in 79 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 189 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 166 reviews)); "Poor Training Pay Accountability Managers are always in meetings" ((in 80 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 54 reviews)); "Upper management is more concerned with EPS than employee satisfaction;" ((in 53 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Barueri , Santo André , São Paulo , Rio de Janeiro

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Assurant

Assurant reviews

3.5

62% would recommend to a friend

(3,070 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 19, 2015

not a bad place to be

Claims specialist i

Recommend

Business Outlook

Pros

Good hours, not too much micro management

Cons

Supervisors doing unethical practices making bad choices.

3.0

Jan 31, 2015

The good the bad and the ugly

Customer service

Recommend

Business Outlook

Pros

So overall Assurant is an OK place to work. Management for the most part is awesome. There are times when you will get a bit frustrated but it honestly has nothing to do with management its more about the nature of the job. So for the pros I will say that Assurant tries and make the atmosphere a happy one. From PJ day sports dayto customer service week activities they try and make the job as fun as a call center can be. Assurant has one of THE BEST health care plans and with the generous paid off time they give you to enjoy life outside of work it kind of balances out the stress of call center life.

Cons

This is a call center!! So most of you day will be spent with people calling in either upset or yelling. So if you can not handle angry people this is definetly not the job for you. Also you will be force to work holidays and weekends. Maybe not both weekend days but definitely one. They only close on Thanksgiving and Christmas so all other holidays you will have to work if you are scheduled and don't get you time off request in advance. But with the almost three weeks of paid time off you get that more than makes up for having to work on some holidays.

2.0

Jan 29, 2015

No Way To Move Up

Loss draft specialist

Recommend

Business Outlook

Pros

You are given copious amounts of paid time off, as well as every weekend off and many opportunities to work voluntary overtime

Cons

Promotions are granted from nepotism, not performance. You can be the top performer in your team every month for years and be passed up for promotion instead for the lowest performer. Also, insurance benefits are a joke,

Viewing 235 - 237 of 3,070 Reviews

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Jobs at Assurant

Coordenador de Analistas de Negócios

Barueri

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Analista de Ouvidoria PL

Barueri

View job