Assurant reviews

3.5

62% would recommend to a friend

(3,071 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Aug 18, 2025

Horrible Work Environment

Anonymous employee
Recommend
Business Outlook

Pros

There are no pros for this company

Cons

● Management is never available ● Het verbally assaulted by callers everyday ● Get reprimanded if you over talk a caller or even talk back to a caller if they are arguing at you ● A lot of mistakes made by other depts that you have to take responsibility for, if not the other debts will write you ● Horrible work hours. There are only 10 hours allowed per day and if someone takes them before you do, you can't be off ● Change your position to something you dont want at the drop of a dime and you can't say anything about it.

avatar
Assurant Response
7mo
Thank you for your feedback - we have made sure to share your review across our internal teams.
1.0
Jun 3, 2025

Horrible and stressful

Recommend
Business Outlook

Pros

Its a job that's it

Cons

Training is horribly rushed. Management talk down to you like your a child or dog. With undertones of firing you for calling in sick. They force people to work when sick. Ultra insulating pay at $17 per hr.

avatar
Assurant Response
11mo
Thank you for your comments - we have made sure to share them across our internal teams to help us continue to improve upon our employee experience.
3.0
May 14, 2025
Recommend
Business Outlook

Pros

The work is not difficult and most non-managerial team members are great to work with.

Cons

The bureaucracy involved to get resources or new features added is convoluted and deters progress. There is no defined method for managing a product and responsibilities when it comes to multi-department involvement. You end up just learning who to contact to answer certain questions versus having defined roles.

Viewing 286 - 288 of 3,071 Reviews

Glassdoor has 3,708 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.