Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Sep 26, 2013
Recommend
Business Outlook

Pros

They use to care about your development. I worked there for several years & moved up the ranks. Some departments still offer that real opportunity for growth. Great company benefits. Company is always evolving, diversifying product lines, or reinventing itself.

Cons

Lots of layoffs during the last few years, but they keep it from the news by doing them dept by dept, so it doesn't look like a massive layoff. New management doesn't care about employees, it's all about the business and keeping stock #'s up. No work/life balance, it's all about doing more with less people.

1.0
Sep 26, 2013
Recommend
Business Outlook

Pros

Good benefits. Yearly summit meeting is nice. Fellow adjusters are good people with real backbones.

Cons

Assurant insures the majority of vacant foreclosures in the US. You will be dealing with squatters in vacant homes (in high violent crime areas) on a daily basis. Without getting into too much detail; the job is dangerous. When you notify management that you couldn't scope a loss due to being chased out by violent squatters, their advice is to simply "go to the house earlier tomorrow" (scope quietly before the squatters wake up). There is an issue with NY / NJ management. In my humble opinion - management in these states appear to purposefully delay your work so they can swoop in and "Fix" the problem that they themselves created. The workload is highly unreasonable. Generally speaking your southern and western counterpart adjusters all really like their jobs (save the ones in the rough cities) - they handle TVMM's in small ranches or single story homes; and the squatter situation isn't as bad as the eastern region.. You are expected to close 12 full files per week; at first that doesn't sound so bad. The thing is your basically writing total loss TVMM claims in 3 story homes (the claims are huge) - and there's always that manager who's there deliberately delaying your files. All paperwork and mailing of file documents are handled by you - nothing is automated.

3.0
Sep 23, 2013

Long hours on phones

Anonymous employee
Recommend
Business Outlook

Pros

Benefits, yearly bonuses, available overtime

Cons

Ranting customers, not flexible with schedule

Viewing 2887 - 2889 of 3,069 Reviews

Glassdoor has 3,705 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.