Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

76% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Feb 28, 2013
Recommend
Business Outlook

Pros

Good opportunity if you are in the right department and location. Company uses product innovation to stay competitive and has done a decent job in staying relevant in the industry.

Cons

Has a bad reputation for not paying claims which leads to disgruntled clients which leads to client attrition. Also, has a tendency to quckly become uncompetitive in any given market.

3.0
Feb 17, 2013
Recommend
Business Outlook

Pros

- Benefits (Medical, 401k Match, Pension, ESPP, etc) - Experience working with many different departments - Employees - Salary is fair

Cons

- Industry (Extended Warranties/Insurance) - Lack of appreciation/recognition for hard work - Priorities not clear/Direction not in line with priorities - Top employees spread too thin - No clear track/direction for moving up or improving performance - So concerned about perception/politics, it interferes with ability to do work - It's impossible to get anything done when it involves technology

2.0
Jan 30, 2013
Recommend
Business Outlook

Pros

Best HR department I've ever seen.

Cons

This company is a product of the merger of two companies - one was in Atlanta and the other was in Miami. They kept both offices and have a couple thousand people at each location. Through acquisitions they have offices elsewhere. In the other offices the employees are treated as second class citizens. They are almost universally treated badly to encourage resignations so Assurant won't have to pay hefty severance packages. Perhaps this is the norm if you work for an acquired company, but they're very passive aggressive about it which is annoying to say the least. People are terminated in a somewhat random fashion - some are let go with no notice and others get up to four months notice. If you are "lucky" enough to not be terminated you will have to contend with their incredibly antiquated technology (circa 1980) and siloed method of operating. It's difficult to find the one person out of the 14,000 who has the knowledge you're looking for if you're trying to solve a problem, and only about half of the other employees at best are willing to help. Most people are punching the clock and couldn't care less about anyone outside of their silo. In addition, there is a class system where the top layers of management are treated very differently than the lower levels. Perhaps this is the norm in Fortune 250 companies, but that doesn't mean it's right. Assurant is a prime example of why insurance companies are considered to be dinosaurs. I wouldn't buy their stock on a bet. They're standing still at best.

Viewing 2920 - 2922 of 3,069 Reviews

Glassdoor has 3,705 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.