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      Bath & Body Works

      Engaged Employer

      Bath & Body Works reviews

      3.7

      70% would recommend to a friend

      (11,173 total reviews)
      avatar

      Daniel Heaf

      59% approve of CEO

      51% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.4

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Jun 18, 2015

      Please read if you are considering BBW management...

      Co-manager
      Recommend
      Business Outlook

      Pros

      Great team environment, strong training program for leadership

      Cons

      Just about everything else. I have been a manager for 3 years, and in that time have had my work-life balance completely deteriorate. I worked hard for my promotion, and have gotten stuck as a co-manager. You cannot get promoted or looked at beyond that point without favoritism from a DM, and in the last 6 months they have fired over 30 of them in a new realignment. New sales metrics have created a way to weed out associates who have limited availability due to other jobs or commitments. The employees we do have are wonderful, but find themselves overworked and stressed about making "every segment go green". Because if they don't hit their metrics, they wont get hours. DM's do not provide much encouragement other than the occasional email that becomes an indictment of stores not converting enough customers, even when they make plan. When I first started at this company 5 years ago, it was all about having a family atmosphere and making you the best manager you could be. My district manager, store manager, and many more in surrounding stores were helpful, encouraging people who loved the brand and its values. And in the last year, they fired or performance managed almost my entire district's leadership out, and have taken a "no-nonsense" attitude to not making plan. We live on the Canadian border and have a ton of Canadian traffic that we relied on for years, but with BBW flooding the Canadian market, we do not have the same traffic but are held accountable to the same numbers. How high is high? You tell me. BBW paid its CEO $25 million dollars last year, while crying broke, forcing us to work ridiculous hours and restructuring our bonus plans so that store managers receive a major bonus, while the co-managers and sales leads who have done all the work supporting these new people in place receive a pittance in comparison. I reached out to both my store manager and DM about wanting to go back to school and furthering my development, and they countered with putting me on a Performance Improvement Plan because I was not "bought in".

      2.0
      Nov 10, 2012

      Not an ideal place to work at, unless you want to work as a hobby.

      Sales associate
      Recommend
      Business Outlook

      Pros

      The only pros to working at BBW were that you get small samples of new products, the employees are often very friendly, it always smells good in there, and time passes very quickly.

      Cons

      Unfortunately, I would definitely not recommend this job to anyone who needs money ASAP, or if you're a college student, or if you have a family to feed. You are paid biweekly, which is not a problem, but because you work so few hours as a part-time associate, don't expect to be paid very much. I worked, at most, six hours a week. And that only happened twice in the three months I worked there. Usually, I worked three hours a week. I was lucky to get $90 on my paycheck. Usually, my paychecks cut me around forty dollars after taxes. Terrible terrible hours. Not to mention, you are usually put down as a "call-in". That means, they'll schedule you as a "call-in" for anywhere from 3-5 hours on a certain day. You need to call into work and see if you are needed. Usually? No. I worked a call-in one time. I cannot even begin to tell you how many times I was unable to make other plans because I had to see if I needed to work a call in. The hours you work and the money you make aren't worth it. I could barely pay for gas. Never working with Limited Brands again. I'm so lucky I found another job that gives me regular hours and great pay- I'm glad I quit BBW and never looked back.

      2.0
      Aug 10, 2015

      Be wary of the waters you tred...

      Analyst-home office
      Recommend
      Business Outlook

      Pros

      Great product, very customer-centric; fun and friendly associates-especially stores. Loved getting free product to try, great way to spur new customers and share with family/friends. Loved location, great distance for travel; great café (the staff there is the best) Amazing DC/Supply Chain partners - they work harder than most people realize. The CEO is great, very open, honest, friendly and funny - charismatic chap with a way to make you feel optimistic, despite the frustrations that drown you.

      Cons

      NOT COMPETITIVE WITH PAY - do your research and know what you are worth. CULTURE IS SHIFTING - and not in a good way - too many great people have left and with that talent level is shifting....people are smart but very cut-throat, its turning into Victoria's Secret. LACK OF EMPATHY - most senior leaders are like robots - they don't care about anything but the bottom line - and if you get in there way you are out. It's one thing to be a leader in the industry, but another to treat people like slaves - whether they are in stores or in the home office. Sometimes they forget what it is like to be in a store or at the bottom, and have such high expectations it is unrealistic. Oh - and that work/life balance you want? Nope - looks elsewhere - there is no down time, regardless of which department you are in.

      Viewing 4 - 6 of 11,173 Reviews
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      ReviewsBath & Body Works reviews

      Glassdoor has 11,678 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.