Blizzard Entertainment reviews

I saw the downhill slide occur first hand during development of Starcraft II. People in a leadership role on that project and battle.net slowly eroded all of the good will Blizzard had built up over 15 years of previous battle.net functionality. Removing LAN plan, removing chat rooms, facebook integration - these are all things that no game anywhere wanted. The pushback internal on this was monstrous, yet it was wholly ignored. The results speak for themselves. Battle.net is an afterthought and SC2 is just another game that some people occasionally play. This behavior of making decisions contrary to the best interests of the gamer/customer for short term profits also bled into the Development of Diablo 3. The auction house was lauded internally as a complete disaster, yet higher ups pushed ahead and the disastrous results are all too clear. Some change has been made (2 years later) to close it down, but the damage done is obvious. In the late 90's and early 2000's the only games I played were Blizzard games. Warcraft 2, Starcraft, Diablo 2, Warcraft 3. I haven't played a Blizzard game regularly since 2010. The Blizzard that most of us knew, admired, and wanted to be a part of is long gone. If you work for the company now, you will work long hours with great people for substandard pay on products that you won't play. Work at your own risk.

-Huge disconnect between customer service and development in CA. The higher ups are always stunned to hear how angry or disgruntled the CS department employees are. This is due to the fact that CS management does not honestly tell them how bad things are, they hide it and you suffer for it. -No chance for growth unless you started when the Austin branch opened. It's very buddy buddy so you will see certain individuals gain promotion after promotion while you sit there stagnant even after doing everyhting asked of you and more. -The pay is still a joke after several company wide raises. Similair jobs in Austin pay almost twice the amount. The company things simply by working for Blizzard you will want to stay because they make good games. -Constant delays on promotions due to inept planning. You will be strung along for months hoping to get a promotion you deserved a year ago. -No feasable way to move to the development side of the company unless you get experience in another company. -90% of the managers are inept. They may have been great Game Masters but they are terrible leaders and are only out for themselves. No accountability at all for management. They will still be there till the end of time because once you get that management job, the only way to lose that position is through another promotion.