Pros
- You will get geeky Blizz stuff - Attractive employer( if you are not working in Customer Service ) - Easy job
Cons
- Poor Management decisions --- poor CS management in general - Serious issues in internal communication ( getting Information on popular gaming websites first before having them communicated internally ) - low salary, when compared to the average salary for bilingual support - management is cheating on the core values on a daily basis when it comes to fairness and honesty - suggestions on processes and policies are unwanted and are having a negative influence on an employee's behaviour rating - Decisions from the management are made with a "It's sink or swim"-attitude - "be your manager's best friend to get a promotion"