Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 630 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 578 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 527 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 518 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 352 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 473 reviews)); "Bad managers are very bad" ((in 259 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 67 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 61 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

São Paulo , Rio de Janeiro , Natal , Porto Alegre , Belo Horizonte , Salvador , São Paulo de Olivença

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.0

79% would recommend to a friend

(7,604 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Oct 24, 2017

Team Manager @ RC

Team manager

Recommend

Business Outlook

Pros

Where to start? Great city center location. Good looking, well designed offices populated with a diverse group of forward thinkers. Opportunities to grow & develop your skill set in a supportive environment. Endless opportunities to move within the business. Free tea/coffee/fruit/cereal. On site catering facilities.

Cons

Growth of IT infrastructure has struggled to keep up with the growth of the business. This is improving.

Booking.com Response

Hi and thanks for your review and rating it really is appreciated. I'm glad that there is so much that you like. We are working hard on the infrastructure and now we are through peak we should hopefully make more progress and yes I can guarantee we'll keep on listening. Thanks Ryan

5.0

Oct 24, 2017

Good company overall

Language specialist

Recommend

Business Outlook

Pros

Very friendly and social company with non-formal style of communication. Overtime is not encouraged. Very diverse environment and great working conditions.

Cons

Salaries are overall below the industry average. Carrier development chances depend heavily on the department you work in.

5.0

Oct 24, 2017

Great place to work

Anonymous employee

Recommend

Business Outlook

Pros

People are open and honest and do exactly what they say they will. The business is going through a great amount of change with the engineering side as we adopt more and more devops ways of working and progressing to continuous delivery. Extra perks like free beer Friday (once a month) helps to bring people together and socialise and exchange ideas after work are great.

Cons

Being able to carry a few days holiday over to the next year would help around Christmas period

Booking.com Response

Hi thanks for your feedback it really is appreciated. I hope you attended and enjoyed Free Beer Friday tonight 👍. I like your idea about the LT moving around the business. We are all open plan and hopefully approachable but I think we could move around more thanks for the suggestion. All the best Ryan

Viewing 7189 - 7191 of 7,604 Reviews

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