Booking.com reviews

4.1

80% would recommend to a friend

(7,595 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Nov 26, 2016
Recommend
Business Outlook

Pros

International work environment, great support, good perks.

Cons

Work schedule, System crashing, difficult to book a holiday,

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Booking.com Response
9y
Hi thanks for your review and more importantly thanks for the % years plus that you spent with us, that really is appreciated. I'm not sure when you left us but we have been working hard on areas like scheduling / breaks / holidays etc. It's always a challenge in a Customer Service environment balancing individual needs and customer needs but I hope we are making progress in the right direct. Thanks again and good luck in all you do Ryan
4.0
Nov 25, 2016

ok

Recommend
Business Outlook

Pros

nice atmosphere, good people, great company

Cons

could raise salaries and open more carrier possibilities

4.0
Nov 25, 2016

Good benefits

Anonymous employee
Recommend
Business Outlook

Pros

Great multicultural environment and feeling part of a family

Cons

Many team leaders have no people skills whatsoever. They are team leaders as it was the natural path to take when thinking about evolving.

Viewing 7333 - 7335 of 7,595 Reviews

Glassdoor has 9,143 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.