Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (725) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 611 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 579 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 537 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 529 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 384 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 481 reviews)); "Bad managers are very bad" ((in 256 reviews)); "Lack of company vision and poor leadership" ((in 99 reviews)); "No career opportunities in Zagreb" ((in 68 reviews)); "• Blatant Favoritism within the office" ((in 61 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What Booking.com locations have received the highest employee ratings?

Natal , São Paulo , Rio de Janeiro

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Mar 11, 2013

Solid employer with good training and travel opportunities

Content editor

Recommend

Business Outlook

Pros

Opportunity to travel to Amsterdam often Great training and workshops Fair compensation Good work/life balance

Cons

Not a great deal of opportunity to make changes to the established set up Senior positions based in Amsterdam

2.0

Mar 8, 2013

Poor pay and questionable management practices made up for by some nice employees

Anonymous employee

Recommend

Business Outlook

Pros

Mostly nice mix of international colleagues Many training opportunities Cafeteria and social element. End of year party in Amsterdam is great. Not too formal (dress code etc.)

Cons

Seems to follow pure capitalist US style. Huge CEO pay and profits contrasted against poor salaries at lower levels. Various disappointing behaviour from middle management. Questionable practices with multiple 'trial periods', punitive sick day system, etc. Lot's of buzz words and hype. No corporate social responsibility or environmental program. Multiple interviews for even the most basic position.

5.0

Feb 28, 2013

Overall a great company to work!

Anonymous employee

Recommend

Business Outlook

Pros

constantly changing and challenging environment.Innovative ideas and work ethics. Very easy to share new ideas. Constant training and plenty of room for self-improvement.A great place to work!

Cons

Constant changes can become a reason to stress. One of the company's basic principle is scalability, when not all things are suitable for all parts of the world.Booking.com salaries are average, while expectations for employees are to the roof!

Viewing 7543 - 7545 of 7,592 Reviews

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