Capital One reviews

4.6

100% would recommend to a friend

(13,238 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,238 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Oct 16, 2025
Recommend
Business Outlook

Pros

Great pay and benefits. It's dumb to force people into the office but they're pretty flexible about it. Seem to slowly be ratcheting up return to office, it was 2 days when I started, then it went to 3 so expect it to keep going up.

Cons

At mid and end year reviews they fire 10-15% off staff going by stacked ranking. This means even if you're good at your job you can get fired if the rest of your team is perceived better in some way. It leads to a culture of favoritism and stifles collaboration because we're all basically competing against each other. You have one on ones with your manager every 2 weeks. After getting nothing but praise at these meetings, suddenly at mid year reviews there was a BIG PROBLEM with how I handled something from 6 months ago. So terrible that they put me on a PIP. Why didn't we talk about this before? There were so many chances to help me fix this alleged problem, but success and results aren't the point, they just needed to sacrifice someone. Saw it happen to others before it happened to me and they tried to work through it and fix the "problem" with their work, only to get fired anyway. They were hard workers who were good at their jobs and did not deserve that humiliation. I just quit rather than go through such a humiliation ritual. A few years ago I was a lot less confident in myself and this would have crushed me, but fortunately I was able to see it for what it was.

1.0
Sep 22, 2025

Performance Management hell

Anonymous employee
Recommend
Business Outlook

Pros

The pay is above average

Cons

- Micromanagement - Hire to fire model leading to a toxic environment - Do not make a mistake, it will come back to haunt you during performance management

Viewing 469 - 471 of 13,238 Reviews

Glassdoor has 21,370 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.