Capital One reviews

4.5

100% would recommend to a friend

(13,156 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.5 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Aug 29, 2024
Recommend
Business Outlook

Pros

Genuinely really great and talented people working here, and the intended work-life balance is pretty good, but I say intended for a reason

Cons

It's been said a thousand times, the performance review here is terrible. It encourages you to not help your teammates because their success is necessarily your loss, and their loss is your gain. I know people try to ignore that aspect, but when it gets close to that review period there is a distinct increase in wait time to get PR reviews and large decrease in help from teammates. It's a terrible incentive structure and absolutely hurts team morale and cooperation; plus it destroys any semblence of the work-life balance Capital One professes to have. You need to be better. Your managers will tell you to get off at 5 but everyone knows that at the end of the day, you work as much as it takes to do better than your teammates. It's a dog-eat-dog culture and nobody likes it. As an asside don't plan on working your way up here, getting promotions is a real bear of a task and your work-life balance is going to get so much worse in order to get there.

1.0
Feb 1, 2024
Recommend
Business Outlook

Pros

Good learning opportunities e.g cloud technologies and architecture skills. Good benefits. Decent work-life balance. Work with some bright people.

Cons

Stack ranking at its absolute worst. The performance system is tweaked adhoc (grading criteria, rate cutoff dates, consequences of landing below, bell curve percentages etc.) even retroactively, to cut people instead of publicly announcing layoffs. This has fostered a toxic environment where associates fight over the pieces that subjectively matter the most during calibration time instead of focusing on proper development practices. This is a very stressful environment to work at and can't, in good faith, recommend it for the sake of the employee's mental health and job stability.

1.0
Oct 12, 2023

Stuck in own echo chamber

Anonymous employee
Recommend
Business Outlook

Pros

some of the people are great to work with. the work/life balance has been very consistent regardless of what team I was on. the compensation is pretty good with decent RRSP match, salary, benefits.

Cons

there's a very closed circle of leaders (dir+) who all grew up in the org together which makes it very difficult to integrate and fit. This is only becoming worse and worse over time where you have to either conform or be forced to leave. More of these types of leaders disguise micromanaging as taking interest or “humble inquiry”. Evidently, it's clear there is a genuine lack of trust in the good people that are hired. Furthermore, outside experience doesn't really matter once someone enters Capital One. It's as if everything is reset and it's either the Capital One way, or no way. What's the point in seeking talent, if they're treated this way? In one of the teams that manage late paying customers, there is a genuine sense of dread when working on projects where people are constantly fearing saying the wrong things. The whole corporate culture is very cult like and leaders talk about diversity but in reality, none of that matters. Opinions are welcomes as long as they're the same.

Viewing 52 - 54 of 13,156 Reviews

Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.