Capital One reviews

4.5

100% would recommend to a friend

(13,161 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.5 out of 5 stars, based on 13,161 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jun 13, 2025
Recommend
Business Outlook

Pros

- Great Base, Bonus and Stocks for a very competitive total comp - Great work life balance with Hybrid work schedule, general flexibility and generous PTO - Generally impactful work depending on the team which can lead to good career growth

Cons

- Awful performance management system. Twice a year calibration against peers, Apples to oranges comparison, with a mandatory forced distribution twice a year. So meeting expectations or even exceeding them in some cases can lead to poor ratings. Your manager owns your rating and therefore your life. Makes being a people leader here absolutely unbearable, and being an IC even harder. The process is extremely subjective and highly political. Playing politics and being a favorite of the leadership team is the only way to really survive long term. - Extremely political place with a lot of toxic leaders and aggressive personalities across the board. Very cutthroat place. - Culture of fear increasing by the day. - Internal mobility is difficult. Manager gets notified when an associate applies to a new role. - Cannot move internally at all if rating is "Below Strong"

3.0
Jan 14, 2025
Recommend
Business Outlook

Pros

Good benefits and pay, Ability to climb your way up, Work with some talented people, nice campuses and well maintained facilities. If you’re lucky, you’ll land in a non-toxic environment where you will enjoy your job, Ability to make your work into whatever you want it to be as long as it can be monetized

Cons

Toxic and death of the culture, High expectations, Cut-throat/Political environment, Unethical performance management and handling of associate conflicts, Constant turnover and reports, constant HR incidents, Favoritism, You will have to listen to the CEO fake-cry every year at his all hands which takes multiple days. The culture of the design team completely shifted from human-focused to performance-focused when the contract for the members of Adaptive Path left and Amazon executives came on board.

1.0
Dec 10, 2023
Recommend
Business Outlook

Pros

Benefits and pay, resource groups, buildings are very modern.

Cons

They want you to take on an unhealthy amount of work to demonstrate your value, do not believe in work life balance, force rank you against your peers with no consideration for the differences in workload and complexity, and have recently adopted a punitive style of management and performance where the littlest thing can be used to hold you back, reduce your bonus, and push you out. I worked 60 hours a week, was always done with work and deadlines on time, always willing to help out others and my team, mentored people, drove culture, and forge new territory in my project areas, earned patents, drove change and was still deemed as someone they thought was barely on par. The bar is entirely unreasonable now, and the exodus of the best people has been going on for year. Avoid at all costs, your mental health is worth far more than what they pay you.

Viewing 103 - 105 of 13,161 Reviews

Glassdoor has 21,276 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.