Capital One reviews

4.5

100% would recommend to a friend

(13,161 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.5 out of 5 stars, based on 13,161 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Mar 23, 2021
Recommend
Business Outlook

Pros

They provide a macbook, some colleagues haven't drank the full bowl of koolade mentality.

Cons

Huge popularity contest in Tech Recruitment at Capital One. Beyond Principal Associate, not a single thing they sell you in the interview is true about growth or support, there is no upward momentum - immediately a glass ceiling unless you are a home grown HR rotational not a professional recruiter with actual ideas. This is likely the single most political company of truly unqualified managers I have ever worked for. I have been here just over 3 years and have had 7 different bosses because of inconsistent reorgs - you are a placeholder they toss around and throw reqs at. Avoid this company for corporate recrutiment. You are expendable, you will feel put down and alone in your career here, management won't support you unless you fit the mold of popularity they see fit, and promotion (unless out of tech recruiting) is a pipe dream. Also so much fake positiviti (like the grouping) it's awful.

1.0
Apr 27, 2020
Recommend
Business Outlook

Pros

Good perks: gym, cafeteria. Strong work life balance. Beautiful offices.

Cons

Under the guise of "calibration against your peers," individuals can be pushed out without being given a chance to prove themselves, as was my case after just 4 months at the company. The same experience happened to two members of my team who were African American and had been at the company for less than a year. As a gay man of color, I have to wonder if "poor job fit" was simply an excuse to get rid of someone who was physically different from the rest of the department. Company is large and hard to navigate. You have to continuously re-do your work because you need to incorporate feedback from 3 layers of bureaucracy. Trips down to the Richmond office are exhausting. Inconsistencies with policies about remote work and whether vacation time is actively tracked or not (varies manager to manager). This is place fixated on doing things "The Capital One way," with no room for interpretation, even if someone comes in from a different industry. Managers are fastidious about PowerPoint decks fitting a rigid format in everything from style to content.

2.0
Mar 19, 2020
Recommend
Business Outlook

Pros

- Good starting salary - Strong in analytics - Nice junior coworkers, who share the pain

Cons

- Management: A culture of consistently promoting self-serving, political climbing managers who are generally willing to trade-off their associates well-being for business results and a personal promotion. - Associates: A culture of being afraid to leave despite being depressed, because of tight-knit friendship circles at work, above-industry pay, and the impression that they are working with "the smartest people in Toronto" - Symptoms of depression I've seen in myself and many others: Emotional numbness, insomnia, hopelessness, overwhelming dread, zero self-worth, and a total inability to believe that things can be better. All of which feel normal in the moment, and insane in hindsight. Also being afraid to express these feelings, partially because I've experienced and seen other managers tell their associates off for “being negative”. This is despite all the mental health training for managers. There are also some truly great managers, but they are the minority and won't get promoted as quickly compared to the ones who optimize for self-gain.

Viewing 109 - 111 of 13,161 Reviews

Glassdoor has 21,276 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.