Capital One reviews

4.6

100% would recommend to a friend

(13,244 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Aug 9, 2013

GReat company to work for

Recommend
Business Outlook

Pros

incentives, rewards for everything, helps with school, 401k

Cons

If you have horrible managers it is hard to get out the branch. its hard to move up in capital one fast. not located everywhere

2.0
Aug 8, 2013

Brutal

Recommend
Business Outlook

Pros

It was a job when I needed one.

Cons

The department I worked in didn't support their people and kept throwing them under the bus. I would be careful about who you report to as the company is growing rapidly and there are a lot of unqualified individuals in management and senior leadership positions.

3.0
Aug 7, 2013
Recommend
Business Outlook

Pros

Great hiring process and tends to land well above-average people, especially in M&A. Depending on the role you land, work-life balance can be very attractive, and benefits and pay are competitive. Problems tend to be interesting to solve, and very cooperative and helpful culture compared to other large organizations. Excellent place for either college student looking to work at a great company for a few years before their next step, or a middle management type with family priorities who can accept a good work-life balance and great culture in return for marginal career growth. Roles and org structures tend to shuffle every 12-18 months - this can be an up or a down depending on the situation. Credit roles are overvalued to a fault, but if you can land one its an excellent way to accelerate career growth.

Cons

The last five years have brought a few changes: First, a number of extremely competent senior leaders have left the company. In addition, career advancement at all levels has slowed significantly and, as at many large companies, become more based on executive favor than competencies or results. Depending on your role and your management chain, you can have either a favorable work life balance or find yourself working I-Banker hours but without any commiserate recompense. Promotions lately tend to be based more and more on political positioning and executive favor; as a result senior and middle management tend to lack fundamental management skills, leading to low morale and turnover in middle and junior buckets. If you're ready to play the game you can do well, but don't expect much career mileage out of the quality or quantity of your work.

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Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.