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      Capital One

      Engaged Employer

      Capital One reviews

      4.6

      100% would recommend to a friend

      (13,208 total reviews)
      avatar

      Richard D. Fairbank

      Not enough data to show CEO approval

      99% positive business outlook

      Ratings by category

      4.7

      Culture & values

      4.7

      Diversity & inclusion

      4.7

      Compensation and benefits

      4.7

      Career opportunities

      3.9

      Work/Life balance

      3.3

      Senior management

      Capital One has an employee rating of 4.6 out of 5 stars, based on 13,208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      4.0
      Jul 25, 2012

      Data Analayst

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Very employee friendly company flexible work hours good benfits can grow a lot

      Cons

      not that I have seen, so far

      4.0
      Jul 20, 2012

      great place to work for

      Bank teller
      Recommend
      Business Outlook

      Pros

      i have been working for capital One for 6 months, so far my experience seem to be good. Dealing with Customer is same experience any banking retail. - 401K, -Vacation time, -Employees, -Tution remburshment. -they work on with my schedule because I am a college student.

      Cons

      - Technology could hav been better, - Customers do not understand how hard we work to help them.

      2.0
      Jul 20, 2012

      The constant talk of low turnover and no time limits are not entirely true

      Fraud account supervisor
      Recommend
      Business Outlook

      Pros

      -The job was relatively easy once you got passed the learning curve. -Great people to work with. -Tried having team outings to build up unity. -Benefits from day 1.

      Cons

      -The pay is pretty low for the amount of work put in. -The training is long and extensive, but you don't feel like you know anything until you begin answering the phones. -A lot of micro-managing. -Favoritism is huge in the quota ratings. -They constantly talk about low turnover rates, but there were over a dozen people that quit or were fired in a one month span. -They don't want you logged off the phones longer than 5 minutes unless you're on break. Anything over that you will have to answer to multiple people one after another about what's going on.

      Viewing 12793 - 12795 of 13,208 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,335 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.