Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 4.7 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

100% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.9 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1160) , Senior Software Engineer (549) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1998 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1630 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1429 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1214 reviews)); "The salary was good and decent." ((in 355 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 742 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 541 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "Frequent layoffs and outsourcing" ((in 204 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

São Paulo , Rio de Janeiro , Salvador , Curitiba , Duque de Caxias , Macapá , Barueri , Aracaju , Osasco , Recife , Belo Horizonte

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Capital One

Capital One reviews

4.6

100% would recommend to a friend

(13,200 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.7

Culture & values

4.7

Diversity & inclusion

4.7

Compensation and benefits

4.7

Career opportunities

3.9

Work/Life balance

3.3

Senior management

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

May 7, 2012

Wonderful

Teller i

Recommend

Business Outlook

Pros

Nice transitional job; Low stress level; Good benefits and perks compared to other retail jobs; Training increased to one week before placement in branch; Opportunity to move up is present

Cons

Unclear career path; Unable to be cross-trained easily Bonus structure could use work but is nice for someone not in need of support through incentives

4.0

May 7, 2012

Overall Capital One is a good place to work.

Pt teller

Recommend

Business Outlook

Pros

Capital one has a wonderful incentive program for both relationship bankers and tellers. Hours are flexible and Management usually will accommodate your needs. Capital One encourages promotions from within. Benefits are OK. Your co-workers become like family due to the Team environment that Capital One encourages.

Cons

Capital One has unrealistic goals for the personal bankers. The management team suffers undue stress due to the unrealistic goals. They never seem to hire enough staff to accommodate the needs of the branch. The secret shops are unfair to both the bankers and tellers. The whole "GAIN" approach required to be used with clients inhibits the banker from properly relating to the client. They like to put you on documented warnings when you don't follow the "GAIN" script. When complaints are made against management they are often dismissed and then the employee that complained winds up being "managed out" by the manager!

1.0

May 3, 2012

I did not have a good experience working for Capital One. I would not recommend to anyone I know.

Anonymous employee

Recommend

Business Outlook

Pros

They have open concept work areas and individual meeting rooms. All senior management is easily accessable.

Cons

Don't know who Richard Fairbank is. Not strong with their HR policies. Don't address employees concerns.

Viewing 12817 - 12819 of 13,200 Reviews

Jobs at Capital One

Full Time Branch Ambassador - Bogalusa Area

Bogalusa, LA

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Full Time Branch Ambassador - Bunkie

Bunkie, LA

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Part Time Branch Ambassador - Texarkana

Texarkana, TX

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Part Time Branch Ambassador - New Iberia

New Iberia, LA

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Part Time Branch Ambassador - Thibodaux

Thibodaux, LA

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