Capital One reviews

4.6

100% would recommend to a friend

(13,197 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,197 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Feb 10, 2012
Recommend
Business Outlook

Pros

Fast paced and challenging while recognizing employees who perform well. They also do a good job of performance management for the staff.

Cons

They sometimes rely too much on data and not enough on experience of the management team who has been doing business for awhile.

4.0
Feb 5, 2012
Recommend
Business Outlook

Pros

Amazing employee benefits and resources. Well-communicated agenda and ambitious outlook that is infectious.

Cons

A very process-bloated organization. An elaborate network of people/processes/initiatives that they think 'ensures' high quality results (speaking from the Digital side). Being a (primarily) credit-card oriented company, the work pipeline is looked at from a capacity/operational perspective and cannot be tied directly to revenue. I come from an IT/Software vendor where work was done right the first time, and FAST - because it was tied directly to revenue. The meeting culture here is bizarre. My previous company had a high ratio of remote workers, so we EFFECTIVELY used email and stuck to conference calls to get decisions moving. Here, half the people in my meetings aren't paying attention and busy instant messaging about something else. The meetings end up with little to no headway and always include the words, "it sounds like we need to have more conversations about...". I'm not exaggerating. The worst part is that these people can't be in my meetings because they're double booked in someone else's. All the while, mine was TRULY more important to the organization than the one they attended. So, two meetings are shot while one of them could've been dealt with via email in a smart manner. Every time I craft comprehensive well-written emails, people want to set up a meeting to discuss because they don't want to take the time to read it and think it through. These are all smart people working here. They are all brainwashed into this ADD pace of perpetual confusion.

5.0
Feb 5, 2012
Recommend
Business Outlook

Pros

Great people to work with, all intelligent and deserve to be there. Shorter working hours compared to most jobs Job roles vary from borderline pure marketing to statistical quant type job. Relaxed working atmosphere in open plan office. Often social events and 'fun days'. Sometimes large project work, other times quick business cases. Promotions done merit based Good pay for location

Cons

Very little work interaction with people in associate level job. May only have 1 or 2 meetings a week and they mainly will be with direct manager. Feel like sometimes you can't have as large an impact as you might want until you get to manager level (2 promotions up)

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Glassdoor has 21,321 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.