Capital One reviews

4.6

100% would recommend to a friend

(13,244 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jun 17, 2013

Perception not reality

Anonymous employee
Recommend
Business Outlook

Pros

Good pay and benefits at least

Cons

360 reviews guarantee that good work is not rewarded, being a nice guy and getting along is. As long as you give the perception that you're working, you do fine. IT staff is mostly outsourced and treated like serfs; their input is not valued. Ideas are only good if they come from COF corporate employees. Not from employees from acquired companies, not from contractors.

4.0
Jun 16, 2013
Recommend
Business Outlook

Pros

Expectations of individual performance are very high and are reflected in the quality of work produced. Work environment is highly competitive, magnifying the level of effort given ny associates. Mobility between roles is openly discussed and encouraged.

Cons

Highly bureaucratic structure results in excess deliberation over high impact projects creating huge lags in decision making process.

4.0
Jun 13, 2013
Recommend
Business Outlook

Pros

Very sound business strategy; smart employees; Exec Mgmt. puts their money where their mouth is in supporting key initiatives; strategic and operational focus is on long term objectives, not just the next quarter's numbers

Cons

Very process oriented, decision making is slow due to highly matrixed org structure, pay is very formula driven, org structure is bloated

Viewing 12859 - 12861 of 13,244 Reviews

Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.