Capital One reviews

4.5

100% would recommend to a friend

(13,156 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.5 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Oct 4, 2008
Recommend
Business Outlook

Pros

Capital One hires very smart people and it is an interesting and exciting place to work. Compensation is fair, especially if you are a high performer. Capital One is a very open-minded company and was one of the first to adopt a "if they're family to you, they're family to us" policy and include domestic partners in insurance benefits.

Cons

Advancement opportunities are limited and the company tends to jump on whatever recent management fad is popular. Capital One can get bogged down in procedure and limit the potential for creativity.

4.0
Oct 2, 2008
Recommend
Business Outlook

Pros

Though recently trimmed back, it still offers a relatively competitive benefits package, including healthcare, dental, child-care reimbursement, and even adoption assistance. It is also one of the few financial corporations that is staying strong in the current climate, providing job security and plenty of room for gowth within the company. THus, I would highly recommend getting in on the stock plan, which is available to even part-time associates, along with many of the other benefits. Company values actually feel genuine and are followed, breeding a loyalty among employees, which is important for stability. Generally there is a strong team work feel at the branch and even district level, which helps morale. And starbucks coffee...

Cons

There is sometimes a problem with information trickeling down from the top and frustrating lack of uniformity regarding operations. Lack of full-time opportunities in the banking sector contributes to a brain drain as the most talented seek to make a living elsewhere. There is the usual struggle between sales and operations as the company tries to grow, sometimes creating conflict as number-driven sales people try to push through things that are in violation of policy and even law. There is also the professional conflict that arises when the sales side is unofficialy regarded as being above the operations side. In some markets the perfect balance has not been achieved.

3.0
Sep 24, 2008
Recommend
Business Outlook

Pros

Generally a good company, in terms of the big ones. Has had a history of alienating its people over the past 6 years as it has had to adjust its busienss to slower growth, but you have to regard Capital One as having a fairly good and human approach to these changes.

Cons

Financial sector is tough - and credit cards is not growing - so this is an environment where the people you work with really matters, and the person you work for is hugely important. Cultures within the firm do very widely, so it is best to go and see the different departments for yourself if you can.

Viewing 13099 - 13101 of 13,156 Reviews

Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.