Capital One reviews

4.6

100% would recommend to a friend

(13,179 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.6 out of 5 stars, based on 13,179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 24% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Apr 27, 2025

Not for Creatives

Recommend
Business Outlook

Pros

Fun in-office events related to marketing sponsorships (MLB, NCAA, etc.)

Cons

Despite its rigorous hiring process, the company goes out of its way to psychologically wear you down until you eventually leave on your own accord or are put through its impersonal and insulting PIP experience. Performance review season never ends, and you will watch as your talented, dedicated colleagues lose their access to health insurance because a member of the senior leadership team decides they don't "measure" against another employee who works on a different product and in a different team environment. If you're lucky, it won't happen to you, but the odds aren't in your favor, especially if you work in UX as a designer or researcher. And if you work for a newer or less established team, your chances of getting pushed out are exponentially higher.

1.0
Sep 6, 2024
Recommend
Business Outlook

Pros

I worked at Capital One, and my experience was nothing short of frustrating and disheartening. The company has a cliquey culture where, if you're not white, English, and middle class, you’re essentially excluded. It was clear that diversity was just a buzzword, not something they genuinely value. The management, especially my direct manager, was shockingly incompetent. There was zero constructive feedback, and I was constantly made to feel judged in a toxic, fear-based environment. This made focusing on my actual work nearly impossible as I was always on edge, unsure if I would be the next target of their unreasonable criticism. On top of that, the company's processes are frustratingly useless and overly complicated, adding unnecessary stress to an already toxic workplace. It felt like nothing I did mattered because of how poorly everything was structured. Overall, if you’re not white, middle-class, and English, I’d strongly advise you to stay away from Capital One. You’ll likely find yourself in a hostile work environment where you're constantly excluded and judged, rather than supported.

Cons

Incompetent managers and cliquey environment

Viewing 211 - 213 of 13,179 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.