Does Chess.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Chess.com employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Chess.com. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Chess.com?

74% of Chess.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chess.com 4.6 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Chess.com?

Senior Software Engineer (9) , Software Engineer (9) , Member Support Specialist (8) , Fair Play Proctor (5) , Chess Coach (3) , Customer Support Specialist (3) , Graphic Designer (3) , Social Media Manager (3) , Analyst (2) , Backend Developer (2) , Community Manager (2) , Customer Support (2) , Director (2) , Frontend Developer (2) , Head Chess Coach (2)

What are the pros of working at Chess.com according to real employee reviews?

"Some great people in the company." ((in 14 reviews)); "Awesome team." ((in 11 reviews)); "Flexible hours shift." ((in 8 reviews)); "Collaborative environment, approachable management, learning" ((in 6 reviews)); "Amazing colleagues who are indeed enthusiastic about chess and building a global company" ((in 5 reviews))

What are the cons of working at Chess.com according to real employee reviews?

"low pay and hard to communicate" ((in 4 reviews)); "The stack is antiquated and filled with a significant amount of technical debt, with no leadership or vision to move the product to a manageable state." ((in 3 reviews)); "Poor communication, a confusing culture, and a toxic environment of backstabbing." ((in 3 reviews)); "level managers have no actual power that they're willing to use." ((in 2 reviews))

What are employees saying about Chess.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chess.com layoffs and their outlook for job security at Chess.com in 2026.

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Chess.com

Chess.com reviews

4.1

74% would recommend to a friend

(92 total reviews)

Erik Allebest

84% approve of CEO

62% positive business outlook

Ratings by category

4.6

Work/Life balance

4.3

Diversity & inclusion

4.0

Culture & values

3.5

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

Chess.com has an employee rating of 4.1 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Chess.com employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

3.0

Apr 2, 2025

Not Great

Client support specialist

Recommend

Business Outlook

Pros

Fully remote, time off isn't really questioned, and you can work whenever you want (as long as you fulfill your duties).

Cons

Management is disorganized, and low-level managers have no actual power that they're willing to use. My manager specifically would often say one thing and do a complete other thing. Pay raises do NOT even keep up with inflation, and there is little to no opportunity for advancement.

3.0

Mar 27, 2025

Fun till it isn't

Marketing

Recommend

Business Outlook

Pros

Friendly coworkers, good benefits, annual trip is nice.

Cons

Slow turn around time, management is unsure of what they want and will change course randomly, there's a lack of communication from topdown, sneaky internal politics at play.

5.0

Mar 14, 2025

Innovative Tech Environment with Strong Growth Opportunities

Anonymous employee

Recommend

Business Outlook

Pros

* Exceptional work culture that promotes employee development * High degree of ownership and autonomy in project delivery * Flexible work arrangements (remote work) * Supportive management that genuinely invests in employee skills Cutting-edge technology stack and challenging technical problems * Strong emphasis on learning and professional growth * Collaborative and passionate team environment * Competitive compensation and benefits * Unique workplace centered around chess and tech innovation

Cons

* Fast-paced environment can be intense for some * Occasional tight project deadlines * Might require continuous learning to keep up with technology shifts * Limited physical office interactions due to remote work model

Viewing 13 - 15 of 92 Reviews

Jobs at Chess.com

SysOps

Remote

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Data Analyst, Growth & Monetization - ChessKid

Remote

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Senior Product Manager

Social Media Manager - Italian

United States

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