Higher levels of management are sometimes hypocritical. Training is inconsistent, rushed, and sometimes nearly skipped, usually in my experience due to a lack of a schedule that makes sense. Often we are understaffed during busy hours and have too many people during slow hours. Our store is regularly out of one thing or another, whether it be cups, lids, portion cups, bowls, bowl lids, foil, and whatnot. The same person has stolen our salt shaker four times. No one has done anything about it. To top everything off, there are workers that like to stand and talk rather than work... but get this: sometimes the things they say are highly inappropriate in a work setting, yet nothing has ever been done. People are late all the time or don't show up to their shifts last minute and in my two and a half years of being here I've seen two, maybe three people have had serious consequences. Our general manager is constantly stressed, as are the service managers and kitchen managers. Listen, I'm not saying it's a bad job. I'm just saying that it's far from perfect and if you want a chill, low-stress job without people yelling at you, this is not the place.