Save yourself - do NOT work here. Could not have picked a worse place for a high school summer job
Pros
- The people I worked with at my location were all really nice and fun to hang around with - Free food
Cons
Literally everything else. The work environment was absolutely brutal, and corporate does not care at ALL. Despite the location being super busy, we were lucky to have more than 4 people working the dinner rush on any given day, with everyone having to do the jobs of multiple people. There is no cap to how many online orders our system can take in, meaning we would often have to prepare over 30 items in a 15 minute window while we have a line out the door on a good day while being understaffed. It's honestly unsurprising most people didn't even make a month before quitting, considering I found myself wanting to scream my lungs out in the walk-in fridge in frustration every day. For reference: I worked the PM shift. I clocked in every day at 4 pm. When I came in, it was not uncommon that most of the food had run out since the shift before mine didn't have enough people to cook all the food and man the line at the same time. From there, I would work five hours straight, often having to work the entire line on my own for several hours before the rest of the PM shift clocked in. On average, I usually got to take my first break after the dinner rush died at around 9pm, after working in a super-high stress environment and dealing with customers for over 5 hours. After that, I would often have to stay for several more hours to help close the store - we would be lucky to go home before 1 am. There are also a lot of performative health and safety policies that don't actually make that big of a difference but can have catastrophic consequences. For example, there is a wellness book we have to sign everyday ensuring that we haven't had any nausea/vomit/diarrhea within the past 3 days. If anyone forgot to sign it then either the person who forgot to sign it, or the manager on duty, or both, would get fired. For not signing a book. I am all for food safety regulations, but this kind of thing has little impact on the actual food safety and is entirely performative, yet one of the morning kitchen managers at my store who had been there for years got fired without any warnings because one of the new employees forgot to sign it one day. Not only did this severely hurt the morale of the entire store, but it just made an already understaffed workplace even more understaffed since we had lost one of our best workers because one of the people he was training forgot to sign a book one day.
