Chipotle reviews

3.4

54% would recommend to a friend

(21,647 total reviews)
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Scott Boatwright

53% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jul 22, 2019

You can't hire and then fire someone for no reason

Anonymous employee
Recommend
Business Outlook

Pros

I haven't gotten sick from there

Cons

One of the shift leads told me that the Chipotle near where I lived was hiring. He told me that I could speak with the manager as he was in. I spoke with the manager above him, and he told me to apply on the website. I was hired, then he told me that the "boss" will be in on Friday. I came in on Friday and waited nearly an hour, and the general manager was interrogating me as if I waltzed into the store looking for a job. He kept asking me who called me and I said "no one". As I tried to explain the circumstances, he said that I was telling him a "story". Seemingly exhausted, despite doing nothing, he asked me for my name and he found me already in the system. He told me that I had to finish the "forms" on the website. I returned home and I finished the forms but I kept getting an error that I didn't. I couldn't stop by the store so I called and there were no response. I emailed the other general managers. Again, no response. On one of my freedays, I stopped by Chipotle and spoke to the original manager who told me to apply online and he told me that the "boss" will decide whether or not to put me on the schedule...if she likes me. The following Monday I logged onto the website and it said that my application was terminated. I was floored

2.0
Jul 22, 2019

Not good

Recommend
Business Outlook

Pros

Free food during breaks

Cons

A hassle to get your break

3.0
Jul 21, 2019
Recommend
Business Outlook

Pros

Free food, decent quality, most co-workers are pretty cool.

Cons

Management can be very conflicting in their instructions. One wants you to do something a certain way, then another tells you to do it the other way. Working Cash is NOT just sitting at the register ringing people up. If your store also has a bathroom and a front area to eat, you might as well be called a janitor as well, because that is all stuff that you are responsible for looking after while you juggle your cashier post. It is INSANE how all over the place you have to be. It's a constant marathon of multi-tasking.

Viewing 523 - 525 of 21,647 Reviews

Glassdoor has 22,151 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.