Chipotle reviews

3.4

54% would recommend to a friend

(21,602 total reviews)
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Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Apr 2, 2013

Empty promises.

Recommend
Business Outlook

Pros

Free lunches Employee discounts Organic and natural foods Flexible hours if needed

Cons

Empty promises when it comes to "promoting" (they dont follow this very well) Poor pay Terrible raises Poor benefits Lack of breaks Bad scheduling Poor management Favoritism Poor training skills Lack of teamwork and proper communication Rushing customers out of the store Obsession with becoming "restaraunteur" and obsession with the CEO Giving certain people overtime and taking advantage of those people

3.0
Oct 30, 2012

Lots of Opportunity

Recommend
Business Outlook

Pros

I really liked how Chipotle practiced what they preached with the company model of, "Food with Integrity." Chipotle aims to do everything in their business the right and ethical way when it comes to the food and treating their people. Fast paced working environment that makes work go by insanely fast. I remember working shifts that were 7 and a half hours long but they felt half the time once my shift was over. Work is an everyday challenge that constantly challenges you to better yourself.

Cons

Managers are promoted very quickly often with very little experience as to what their positions responsibilities are. Management also needs to stay true to what they promise their employees. I can remember countless times that my GM told me I was going to move up to be a KM and later be service manager. Almost a whole year later after being one of the highest top performers in my restaurant management still did not promote me to a KM. The highest position I got to was Fax Manager which was alot of work for very little pay. Work often overflowed into my personal time. I love Chipotle and everything they stand for but was very disappointed in the management.

1.0
Oct 29, 2011

Worse than working at Wal-Mart!

Anonymous employee
Recommend
Business Outlook

Pros

About the only good thing I can say about working at Chipotle was that it was close to my house and we get free lunch there. For lunch we could eat as much as we wanted, chips, guacamole, drinks, burrito, what ever we wanted for lunch, then it was back to work...

Cons

Worst job I've ever had. The manager had this computer program that told him exactly how long it should take to do anything, and when you went to work the manager would set it for how long the program said it should take you do to it and if you weren't done the second it went off, it was hell to pay. The manager would come over and yell shout and belittle you as incompetent and threaten to fire if you weren't done on time net time. Literally the worst job I've ever head, and I've had some bad jobs...

Viewing 85 - 87 of 21,602 Reviews

Glassdoor has 22,106 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.