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      Chipotle

      Engaged Employer

      Chipotle reviews

      3.4

      54% would recommend to a friend

      (21,614 total reviews)
      avatar

      Scott Boatwright

      54% approve of CEO

      43% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Senior management

      Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      2.0
      Mar 29, 2017

      Crew member

      Crew member
      Recommend
      Business Outlook

      Pros

      Great company and philosophy, outstanding benefits including tuition reimbursement for students.

      Cons

      Favoritism, constant drama in the store supported by managers, poor training including watching videos off clock, GM is often not in the store when scheduled but covered by apprentice when corporate level managers call; negative attitude toward subordinates, in fact managers do not follow corporate policy by any means however they preach it in front of the team.

      2.0
      Mar 14, 2017

      Bad management causes high turnover rate

      Crew member
      Recommend
      Business Outlook

      Pros

      You get to know all positions in the front and back of the house overtime. They provide high standard training and some knowledge such as food handling is being used everywhere in the food and beverage industry.

      Cons

      Management is just ridiculous. You will be brainwashed and tested overtime on their company value, mission and everything. If the area manager doesn't like you, you are likely to be ignored when there's manager in training position opened. Work is very hard and not rewarding. They will tell you that you have a chance to become the next manager in training but will let your hope up and never actually do it. You will be blamed for ridiculous customer complains. As a lot of customers realize that if they complain, they would get free meal and they start abusing it. A lot of good people who have high potentials but have lost a chance to become a manager or higher have quit in the past year, and now because of lack of staffs in the management team, they have been promoting people who are less qualified than those who left to the management. Shame to say that they are heading to their end.

      4.0
      Feb 12, 2017

      Good

      Crew member
      Recommend
      Business Outlook

      Pros

      Free lunch everyday. Very friendly workplace. Several benefits such as the guild program-which helps you pay for school while working.

      Cons

      Stressful environment for newbies. A little experience in customer service and restaurant work recommended.

      Viewing 148 - 150 of 21,614 Reviews
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      ReviewsChipotle reviews

      Glassdoor has 22,118 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.